Products
Voice, email and customer success run on the same contact record, the same consent proof and the same audit trail. Turn on what you need, keep your carrier and your data.
Product lines
Every product inherits consent proof, suppression lists, local quiet hours, attempt caps and append-only audit logging from the same core.
Outbound calls and SMS that react in real time: AI-written openers, multilingual voices, intent detection, keypad fallback and warm transfers to a live rep.
The same consent-aware pipeline for inbox channels: AI-personalised sequences, reply classification and automatic handoff to a human when intent is high.
After the deal: AI agents that answer, resolve and escalate customer conversations across voice, SMS and email using your knowledge base.
Voice and calling
From AI-written scripts to warm transfers, every call feature is designed to finish the conversation - not just start it.
Describe the offer once. The engine writes the opener, disclosures and rebuttals, with A/B variants per language.
Each language gets its own voice persona, tone preset and speaking rate, switchable mid-call.
The cheapest completed call: press 1 to transfer, press 2 to opt out. No conversational AI minutes needed.
High intent bridges to the next available rep with the full transcript and qualification score attached.
Every voicemail is transcribed and summarized by AI, then turned into a follow-up task automatically.
ElevenLabs multilingual voices, Retell AI and Vapi realtime agents plug in per campaign.
Email steps live inside the same cadence as calls and SMS, with AI writing, reply classification and automatic suppression.
Openers, follow-ups and unsubscribe language written per segment, grounded in your offer.
Interested, not now, wrong person or opt-out - every reply is scored and routed.
Per-step delays from minutes to days, per-domain sending caps and local-time quiet hours.
Opt-outs and bounces write to the shared suppression list every channel reads first.
Omnichannel
A campaign is a sequence of steps across channels. Each step reacts to what happened on the last one, and consent follows the contact across all of them.
AI call with keypad menu. Press 1 transfers to a rep, press 2 opts out everywhere.
No answer? A compliant SMS follows with a reply-to-book link. STOP is honored instantly.
AI-written follow-up email with the offer details, sent inside quiet hours and caps.
High intent on any channel creates a task or warm transfer with the whole timeline attached.
Cross-channel rules: an opt-out on SMS silences email and voice too. A booked meeting cancels every remaining step. One timeline, one consent record, zero channel silos.
Shared core
A contact's calls, texts, emails and support threads land on a single chronological timeline, so the next agent - human or AI - always knows what happened.
Calls, SMS, emails, transcripts, consent events and tasks in one thread.
Shared intent detection, qualification scoring and summaries across channels.
Warm transfers and SLA-tracked tasks route to the next available rep.
Twilio, Telnyx, SignalWire, Vapi, Retell AI and ElevenLabs stay yours.
Tell us what you dial and we'll walk you through the console live: AI script generation, cadence and attempt caps, the compliance review gate, an AI smart engine call end to end, a warm transfer to a rep, and the cost per completed call at your volume.